Privacy Policy

Welcome to First Stroke Aquatics. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website at www.firststrokeaquatics.com.

1. What is Personal Information?

“Personal Information” means information that identifies you as an individual, such as your name, phone number, mailing address, and similar data.

2. How We Use Personal Information

We use your information to:

• Provide and manage swim lesson services

• Create user profiles and manage accounts

• Process payments securely

• Communicate important updates and promotions

• Respond to questions and feedback

• Improve our website and services

• Ensure compliance with our Terms of Use and legal obligations

3. Information We Collect

A. Information You Provide:
This includes account registration details, lesson enrollment data, and payment information.

B. Information We Collect Automatically:
We use cookies, log files, and analytics tools (such as Google Analytics) to understand how you interact with our website. This data helps us enhance your experience and site functionality.

4. How We Share Personal Information

We do not sell your personal information. We may share your data with:

• Trusted service providers (e.g., hosting, payments, support)

• Our subsidiaries and affiliates

• Legal authorities when required

• In case of a business transfer (e.g., sale or merger)

5. Data Security

We implement industry-standard measures, including encryption, to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Managing Your Information

You can access or update your information via your account. To request a correction or deletion, please contact our support team.

7. Communication Preferences

You may opt out of promotional messages at any time. Some service-related messages may still be sent as necessary.

8. Data Transfers

By using our website outside of the U.S., you consent to your information being transferred to and stored in the United States.

9. Children's Privacy

We do not knowingly collect data from children under 13 without parental consent. If this occurs, we will delete the data.

10. External Links

Our website may link to other sites. We are not responsible for their privacy practices. Please review their policies before sharing information.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page, with effective dates indicated.

Messaging Terms and Conditions

By submitting your phone number, you agree to receive SMS communications from First Stroke Aquatics at (704) 615-1545 for scheduling updates, service alerts, and promotional offers.

• Message frequency may vary

• Message & data rates may apply

• Reply STOP to unsubscribe or HELP for assistance

• Mobile opt-in consent is never shared with third parties